报警版管理后台需求

需求/报警版管理后台/需求.md

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+# 综述和报警流程
+
+报警版管理后台用来处理报警。
+
+
+报警流程大致如下：
+
+- 设备报警：当智能照明模块发生报警，会自动向数据库表插入一条记录。  
+
+![](img/bj02.png)
+- 收到报警：手机端收到报警  
+
+- 确认维修：用户在手机上点击"确认维修"  
+ 
+![](img/bj01.png)
+- 客服派单：当用户确认维修之后，客服在管理后台把报警单派发给电工  
+
+![](img/bj03.png)
+- 电工接单：电工在管理后台确认接单  
+
+![](img/bj04.png)
+- 确认维修完成：电工确认接单后，会去现场维修，维修完毕，电工在管理后台点击`确认维修完成`  
+
+![](img/bj05.png)
+- 系统确认报警解除：系统会自动确认报警是否解除  
+
+![](img/bj06.png)
+
+
+
+# 创建人员
+
+- 管理员
+- 客服
+- 电工
+
+> 首先创建名称为"客服"的岗位，创建名称为"电工"的岗位，创建名称为"报警版管理员"的岗位。然后分别在这几个岗位下添加人员。
+
+# 客服
+
+
+- 未派单报警：即查看WarningStatus='ApplyConfirmed '的报警
+```
+客服可以点击派单按钮,让报警状态变成已派单,即WarningStatus='Dispatched',并且，DispatchedTime=当前时间
+```
+- 电工未接单报警：即查看WarningStatus='Dispatched'的报警
+- 电工已接单报警：即查看WarningStatus='Accepted'的报警
+- 电工已处理报警：即查看WarningStatus='Repaired'的报警
+
+# 电工
+
+- 未接单报警：即查看WarningStatus='Dispatched'的报警
+```
+电工可以点击接单按钮，让报警状态变成已接单，即WarningStatus='Accepted',并且，AcceptedTime=当前时间
+```
+- 已接单报警: 即查看WarningStatus='Accepted'的报警
+```
+电工可以点击已处理按钮，让报警状态变成已处理，即WarningStatus='Repaired',并且，RepairTime=当前时间
+```
+- 已处理报警：即查看WarningStatus='Repaired'的报警
+
+# 管理员
+
+- 客户未确认报警：即查看WarningStatus='Created'的报警
+```
+管理员可以点击确认维修按钮，让报警状态变成已确认维修，即WarningStatus='ApplyConfirmed',并且，ApplyConfirmedTime=当前时间
+```
+- 客户已确认报警：即查看WarningStatus='ApplyConfirmed'之后的报警
+
+# 附录
+
+报警状态
+```
+/// <summary>
+        /// 被创建
+        /// </summary>
+        Created 
+        /// <summary>
+        /// 用户申请被确认
+        /// </summary>
+        ApplyConfirmed 
+        /// <summary>
+        /// 客服派单已完成
+        /// </summary>
+        Dispatched
+        /// <summary>
+        /// 电工已接单
+        /// </summary>
+        Accepted
+        /// <summary>
+        /// 电工已维修
+        /// </summary>
+        Repaired
+        /// <summary>
+        /// 报警已闭环
+        /// </summary>
+        Finished 
+```
+
+报警级别
+```
+    public enum WarningLevel
+    {
+        /// <summary>
+        /// 蓝色预警
+        /// </summary>
+        Blue = 0,
+        /// <summary>
+        /// 黄色预警
+        /// </summary>
+        Yellow = 1,
+        /// <summary>
+        /// 橙色预警
+        /// </summary>
+        Orange = 2,
+        /// <summary>
+        /// 红色报警
+        /// </summary>
+        Red = 3,
+        /// <summary>
+        /// 绿色正常
+        /// </summary>
+        Green = 4
+    }
+```
+
+报警类型
+```
+/// <summary>
+    /// 报警类型
+    /// </summary>
+    public enum WarningType
+    {
+        /// <summary>
+        /// 过压报警
+        /// </summary>
+        GuoYa = 0,
+        /// <summary>
+        /// 过压预警
+        /// </summary>
+        GuoYaYuJing = 24,
+        /// <summary>
+        /// 欠压报警
+        /// </summary>
+        QianYa = 1,
+        /// <summary>
+        /// 欠压预警
+        /// </summary>
+        QianYaYuJing = 25,
+        /// <summary>
+        /// 线温报警
+        /// </summary>
+        GuoWen = 2,
+        /// <summary>
+        /// 线温预警
+        /// </summary>
+        GuoWenYuJing = 30,
+        /// <summary>
+        /// 低温报警
+        /// </summary>
+        DiWen = 3,
+        /// <summary>
+        /// 低温预警
+        /// </summary>
+        DiWenYuJing = 32,
+        /// <summary>
+        /// 漏电报警
+        /// </summary>
+        LouDian = 4,
+        /// <summary>
+        /// 漏电预警
+        /// </summary>
+        LouDianYuJing = 22,
+        /// <summary>
+        /// 漏电未关
+        /// </summary>
+        LouDianNoClose = 28,
+        /// <summary>
+        /// 过流报警
+        /// </summary>
+        GuoLiu = 5,
+        /// <summary>
+        /// 过流预警
+        /// </summary>
+        GuoLiuYuJing = 23,
+        /// <summary>
+        /// 过流未关报警
+        /// </summary>
+        GuoLiuNoClose = 20,
+        /// <summary>
+        /// 过载报警
+        /// </summary>
+        GuoGong = 6,
+        /// <summary>
+        /// 过载预警
+        /// </summary>
+        GuoGongYuJing = 31,
+        /// <summary>
+        /// 过载未关报警
+        /// </summary>
+        GuoZaiNoClose = 21,
+        /// <summary>
+        /// 离线报警
+        /// </summary>
+        LiXian = 7,
+        /// <summary>
+        /// 电流限定报警
+        /// </summary>
+        DianLiuXianDing = 8,
+        /// <summary>
+        /// 打火报警
+        /// </summary>
+        DaHuo = 9,
+        /// <summary>
+        /// 短路报警
+        /// </summary>
+        DuanLu = 10,
+        /// <summary>
+        /// 漏电自检30
+        /// </summary>
+        LouDianZiJian = 11,
+        /// <summary>
+        /// 漏电保护功能
+        /// </summary>
+        LouDianBaoHuGongNeng = 12,
+        /// <summary>
+        /// 浪涌报警
+        /// </summary>
+        LangYong = 13,
+        /// <summary>
+        /// 功率限定报警
+        /// </summary>
+        GongLvXianDing = 14,
+        /// <summary>
+        /// 空载报警
+        /// </summary>
+        KongZai = 15,
+        /// <summary>
+        /// 三相不平衡报警
+        /// </summary>
+        SanXiangPingHeng = 16,
+        /// <summary>
+        /// 缺相报警
+        /// </summary>
+        QueXiang = 17,
+        /// <summary>
+        /// 三相相序报警
+        /// </summary>
+        SanXiangXiangXu = 18,
+        /// <summary>
+        /// 手动分断报警
+        /// </summary>
+        ShouDongCaoZuo = 19,
+        /// <summary>
+        /// 零线报警
+        /// </summary>
+        LingXianBaoJing = 26,
+        /// <summary>
+        /// 零线预警
+        /// </summary>
+        LingXianYuJing = 27,
+
+        /// <summary>
+        /// 打火未关
+        /// </summary>
+        DaHuoNoClose = 29,
+
+         //以上最大32
+         /// <summary>
+         /// 防雷报警
+         /// </summary>
+         FangLei =35,
+
+         /// <summary>
+         /// 漏电测试成功
+         /// </summary>
+         LouDianCeShiSuccess=36,
+         /// <summary>
+         /// 模块与某个线路通信失败
+         /// </summary>
+         TongXun=37,
+         /// <summary>
+         /// 漏电测试失败
+         /// </summary>
+         LouDianCeShiFail=38,
+         /// <summary>
+         /// 输入缺相
+         /// </summary>
+         ShuRuQueXiang=39,
+
+         /// <summary>
+         /// A相短路
+         /// </summary>
+         AXiangDuanLu=40,
+         /// <summary>
+         /// A相过功
+         /// </summary>
+         AXiangGuoGong=41,
+         /// <summary>
+         /// A相过流
+         /// </summary>
+         AXiangGuoLiu=42,
+         /// <summary>
+         /// A相过压
+         /// </summary>
+         AXiangGuoYa=43,
+         /// <summary>
+         /// A相欠压
+         /// </summary>
+         AXiangQianYa=44,
+         /// <summary>
+         /// A相温度
+         /// </summary>
+         AXiangWenDu =45,
+         AXiangDaHuo=46,
+         AXiangDianLiuYuJing=47,
+         AXiangGuoYaYuJing=48,
+         AXiangQianYaYuJing=49,
+         AXiangShuRuQueXiang=50,
+
+         BXiangDuanLu=51,
+         BXiangGuoGong=52,
+         BXiangGuoLiu=53,
+         BXiangGuoYa=54,
+         BXiangQianYa=55,
+         BXiangWenDu=56,
+         BXiangDaHuo=57,
+         BXiangDianLiuYuJing=58,
+         BXiangGuoYaYuJing=59,
+         BXiangQianYaYuJing=60,
+         BXiangShuRuQianXiang=61,
+
+         CXiangDuanLu=62,
+         CXiangGuoGong=63,
+         CXiangGuoLiu=64,
+         CXiangGuoYa=65,
+         CXiangQianYa=66,
+         CXiangWenDu=67,
+         CXiangDaHuo=68,
+         CXiangDianLiuYuJing=69,
+         CXiangGuoYaYuJing=70,
+         CXiangQianYaYuJing=71,
+         CXiangShuRuQueXiang=72,
+         None=73
+    }
+```